Shipping Rates
All parcels require a signature upon delivery. If the address provided is unattended, an attempted delivery card will be left or DHL will contact you via email. Please note Matador does not deliver to PO Box or Parcel Locker addresses, these may be subject to cancellation. If delivery is to a business address the name of the business is required, without this information our couriers will be unable to deliver your parcel.
Depending on the destination country and purchase value of your order, you may be required to pay duties and taxes. It is the responsibility of the receiver to pay for this charge. Matador is unable to refund duties and taxes for international orders that are returned. Should you require further information regarding duties and taxes please contact your local customs office.
